Terms & Conditions

Terms and Conditions

Effective Date: 1 May 2026

Welcome to Simhastha.org.in (“Simhastha.org.in”, the “Website”, the “Platform”, “we”, “us”, or “our”).

These Terms and Conditions (“Terms”) govern access to and use of Simhastha.org.in and all services, features, tools, accounts, forms, learning programmes, assessments, certificates, communities, volunteer-interest programmes, referral or affiliate programmes, travel-assistance features, communications and other facilities made available through the Platform.

Please read these Terms carefully.

By creating an account, submitting a form, applying for any programme, enrolling in the Simhastha Volunteer Academy, participating in a community, obtaining a certificate, participating in an affiliate or referral programme, requesting travel assistance, or otherwise using an interactive feature of the Platform, you confirm that you have read, understood and agreed to these Terms.

Your use of the Platform is also subject to our Privacy Policy, Disclaimer, Affiliate Disclosure, Community Guidelines and any programme-specific terms or notices displayed to you, as applicable.

If you do not agree with these Terms, you should not register for or use the relevant Platform services.

1. About Simhastha.org.in

Simhastha.org.in is an independent informational, educational, community and digital facilitation platform focused on Simhastha, Ujjain, pilgrimage information, cultural learning, community participation and related services.

Important Independent Platform Declaration

Simhastha.org.in is not a government website.

Unless expressly stated otherwise in relation to a particular collaboration, Simhastha.org.in is not affiliated with, authorised by, sponsored by, endorsed by, administered by, or acting on behalf of:

  • the Government of India;

  • the Government of Madhya Pradesh;

  • any district or local administration;

  • any municipal authority;

  • any Simhastha or Kumbh administrative authority;

  • any police, emergency or disaster-management authority;

  • any temple trust or temple administration;

  • any Akhara or religious institution;

  • any university, educational board or statutory accreditation authority; or

  • any other government, statutory, religious or official organisation.

References on the Platform to “official information”, “official dates”, “official notifications”, “official guidelines” or similar expressions mean information obtained, compiled or summarised from information made publicly available by the relevant authorities.

Such wording does not mean that Simhastha.org.in itself is an official authority.

Users should verify important, time-sensitive, legal, safety, travel, volunteer or administrative information directly from the relevant competent authority.

2. Definitions

For these Terms:

“Account” means a registered user account on Simhastha.org.in.

“Academy” means the Simhastha Volunteer Academy and any related digital learning programme provided by Simhastha.org.in.

“Certificate” means any Certificate of Achievement, completion certificate, participation certificate, digital credential or similar recognition issued directly by Simhastha.org.in or the Simhastha Volunteer Academy.

“Community” means any online community, member group, volunteer community, vendor community, photography community, discussion feature or other community-based facility available through the Platform.

“Volunteer Application” means any expression of interest, profile, registration or application submitted through Simhastha.org.in for volunteer-related learning, community participation or potential opportunities.

“Affiliate or Referral Programme” means any programme allowing approved persons to promote or refer users to the Platform or eligible services and potentially receive commissions, rewards or other benefits.

“User Content” means information, text, comments, photographs, documents, profile information, reviews, messages, submissions or other content provided by a user.

“Third-Party Provider” means a hotel, travel agency, tour operator, transport provider, booking platform, advertiser, affiliate partner, service provider or other independent third party.

3. Eligibility and Age Requirements

You must be legally capable of entering into the transactions or arrangements applicable to the service you are using.

Users under 18 years of age may access general informational or educational content only subject to applicable law and appropriate parental or lawful guardian supervision.

Where registration, participation or processing of personal information relating to a person under 18 requires parental or lawful guardian consent, we may:

  • request appropriate consent or verification;

  • restrict particular Platform features;

  • refuse or suspend registration; or

  • delete or restrict information where legally required.

A Certificate issued to a learner does not itself establish that the learner satisfies the age or eligibility requirements of any government or external volunteer programme.

Programme-specific eligibility requirements may apply in addition to this section.

4. Account Registration

Some Platform features require creation of an Account.

You agree to:

  • provide accurate, current and complete information;

  • keep your information reasonably updated;

  • provide information relating only to yourself unless you are authorised to provide information for another person;

  • maintain confidentiality of your password and login credentials;

  • use reasonable security precautions;

  • promptly notify us if you believe your Account has been compromised; and

  • accept responsibility for activity carried out through your Account to the extent permitted by applicable law.

You must not create an Account using false details, impersonate another person, falsely claim professional qualifications or affiliations, or falsely represent yourself as a government representative or official Simhastha authority.

We may require email, mobile or other reasonable verification.

We may reject, restrict or suspend accounts created through automated methods, fraudulent information, impersonation, abusive conduct or circumvention of Platform rules.

5. One Platform, Multiple Services

Your Simhastha.org.in Account may provide access to different Platform features including, where available:

  • informational content;

  • saved articles or guides;

  • notification preferences;

  • Simhastha Volunteer Academy;

  • learning modules;

  • assessments;

  • digital Certificates;

  • volunteer-interest applications;

  • community programmes;

  • travel enquiries;

  • partner referrals;

  • affiliate or referral programmes;

  • event or opportunity notifications;

  • newsletters;

  • member dashboards; and

  • future Platform services.

Availability of a feature does not create a permanent obligation to continue providing that feature.

Different features may be governed by additional rules displayed when you access or register for them.

Where specific programme terms conflict with these general Terms, the specific programme terms will apply to that programme to the extent of the conflict.

SIMHASTHA VOLUNTEER APPLICATION

6. Nature of Volunteer Applications

Any volunteer form, volunteer profile, volunteer interest registration, volunteer community registration or similar facility operated by Simhastha.org.in is an independent Platform facility unless expressly identified otherwise.

Submitting such an application:

  • does not constitute an application submitted to a government authority;

  • does not constitute official Simhastha volunteer registration;

  • does not make the applicant an official Simhastha volunteer;

  • does not create a right to selection;

  • does not guarantee deployment;

  • does not provide access to restricted areas;

  • does not provide an official government identity card;

  • does not guarantee accommodation, meals, transport, insurance, reimbursement, stipend or payment;

  • does not create employment with Simhastha.org.in;

  • does not create employment with any government authority;

  • does not create an agency relationship; and

  • does not guarantee consideration by any external organisation.

Official volunteer recruitment, eligibility, verification, training and deployment, if undertaken by government or event authorities, will remain subject to their own rules and decisions.

7. Volunteer Information

A Volunteer Application may request information reasonably relevant to the programme or feature.

You must provide truthful information.

You should not provide unnecessary confidential, financial, medical, identification or other highly sensitive information unless the relevant form specifically requests such information for a disclosed purpose.

Submitting false qualifications, false identity documents, fabricated experience, impersonated information or materially misleading statements may result in rejection, suspension, removal from the programme or cancellation of associated Certificates.

Submission of an application does not require Simhastha.org.in to process, approve, forward or act upon it unless expressly stated.

8. Future Volunteer Opportunities

Simhastha.org.in may publish or communicate information concerning independent volunteering, community initiatives or opportunities announced by third parties.

Such information does not constitute a promise of:

  • selection;

  • appointment;

  • employment;

  • official recognition;

  • acceptance by government authorities; or

  • participation in Simhastha 2028.

Where an opportunity belongs to an external organisation, its own eligibility criteria and terms will apply.

SIMHASTHA VOLUNTEER ACADEMY

9. Nature of the Academy

The Simhastha Volunteer Academy is an independent educational and awareness initiative provided through Simhastha.org.in.

The Academy may provide:

  • scenario-based digital learning;

  • educational content;

  • quizzes;

  • practice questions;

  • assessments;

  • final assessments;

  • learning progress tracking; and

  • Certificates of Achievement.

The Academy is designed to improve awareness, knowledge and understanding.

It is not a substitute for official operational training that may be required by government, police, emergency, medical, disaster-management or event authorities.

10. No Official Volunteer Qualification

Completing Academy content or earning a Certificate:

does not automatically make a learner an officially appointed Simhastha volunteer.

Academy completion does not:

  • constitute government training;

  • constitute police or emergency-response certification;

  • provide authority to manage crowds;

  • authorise medical treatment;

  • authorise access to restricted or controlled areas;

  • provide governmental powers;

  • guarantee volunteer selection;

  • guarantee employment;

  • guarantee placement;

  • guarantee accreditation;

  • guarantee academic credit; or

  • replace training required by the competent authorities.

Users must always comply with instructions issued by authorised personnel during any real-world event.

11. Learning Content

Academy content is provided for educational purposes and may use examples, scenarios or hypothetical situations to explain responsible behaviour.

Real-world situations may differ significantly.

Users should not interpret Academy material as authorisation to:

  • perform medical procedures;

  • exercise police powers;

  • physically control crowds;

  • enter restricted zones;

  • disregard official instructions;

  • undertake rescue operations beyond their skills; or

  • take actions reserved for trained professionals.

Where immediate safety, medical, law-enforcement or emergency assistance is required, users should rely on the appropriate competent services and authorities.

12. Assessments

Eligibility for a Certificate may depend on satisfying assessment requirements displayed by the Academy.

These requirements may include:

  • completion of required modules;

  • completion of quizzes;

  • minimum assessment scores;

  • passing required assessments;

  • final assessment completion;

  • compliance with attempt rules; and

  • satisfaction of other displayed certification criteria.

Question banks, questions, answer order, attempt rules and assessment structures may vary between users.

We may reasonably update educational content and assessment requirements prospectively to preserve educational quality or prevent abuse.

13. Academic and Assessment Integrity

You must complete assessments honestly.

You may not:

  • use automated tools to manipulate assessments;

  • exploit software bugs;

  • obtain answers through unauthorised access;

  • impersonate another learner;

  • complete assessments on behalf of another person;

  • allow another person to complete assessments for you;

  • manipulate completion records;

  • alter certificate verification information; or

  • fraudulently generate or reproduce Certificates.

We may investigate suspicious activity and withhold, cancel or revoke a Certificate where there is reasonable evidence of fraud, impersonation, manipulation or material violation of Academy rules.

CERTIFICATES

14. Certificate of Achievement

Certificates issued through the Simhastha Volunteer Academy are independent educational Certificates of Achievement issued by Simhastha.org.in / Simhastha Volunteer Academy.

Unless expressly stated otherwise, a Certificate is not:

  • a government certificate;

  • an official Simhastha administration certificate;

  • a university degree;

  • an academic diploma;

  • a statutory licence;

  • a professional licence;

  • a government volunteer identity document;

  • an employment credential issued by a government authority; or

  • a guarantee of appointment or selection.

Users must not represent a Certificate in a misleading manner.

15. Certificate Verification

Where digital verification is available, Certificates may contain:

  • a unique certificate number;

  • QR code;

  • verification URL or mechanism; or

  • other verification information.

The verification system may display limited information necessary to establish authenticity, subject to the Privacy Policy and applicable law.

A verification result confirms only that the relevant Certificate record exists in the Simhastha.org.in system and has not been revoked at the time of verification.

It does not confirm official government recognition.

16. Certificate Revocation

We may mark a Certificate as cancelled, invalid or revoked where reasonably necessary because of:

  • fraud;

  • false identity;

  • assessment manipulation;

  • technical exploitation;

  • material error in issuance;

  • account compromise;

  • violation of Academy integrity rules; or

  • unlawful use of the Certificate.

Where reasonably practicable, affected users may contact us to request review of a revocation decision.

SIMHASTHA COMMUNITY

17. Community Participation

Community features are provided to encourage constructive learning, information sharing and responsible participation.

Membership in a Community does not create:

  • official volunteer status;

  • employment;

  • partnership;

  • agency;

  • governmental authority;

  • appointment; or

  • entitlement to future opportunities.

Users are responsible for their interactions with other members.

18. Community Conduct

You must not use Community features to:

  • threaten, harass or abuse another person;

  • impersonate another person or organisation;

  • falsely claim government authority;

  • publish unlawful content;

  • facilitate fraud or scams;

  • solicit money through misleading claims;

  • distribute malware;

  • publish another person's private information without lawful authority;

  • infringe copyrights, trademarks or other intellectual-property rights;

  • post sexually exploitative material;

  • exploit or endanger minors;

  • encourage unlawful activity;

  • conduct unauthorised commercial solicitation;

  • manipulate community systems;

  • scrape member information;

  • collect contact details for unsolicited marketing;

  • publish knowingly fraudulent documents or credentials; or

  • misuse the name of Simhastha.org.in.

We may moderate Community features and may remove, restrict or disable content or Accounts where reasonably necessary to protect users, comply with law or enforce these Terms.

19. User Content

You retain ownership of intellectual-property rights that you hold in User Content.

By submitting User Content to a Platform feature intended for publication, sharing or community display, you grant Simhastha.org.in a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, technically format, display and distribute that content solely as reasonably required to operate, maintain, moderate, secure and provide the Platform.

This licence does not transfer ownership of your content to Simhastha.org.in.

If you delete content or your Account, residual technical copies may remain temporarily in backups or records where retention is reasonably necessary for security, compliance, dispute handling or legal obligations.

You represent that you have the necessary rights or permissions to submit your User Content.

20. Community Content Is Not Endorsed

Statements, advice, recommendations or information posted by members represent the views of the relevant users unless expressly identified as Platform content.

Simhastha.org.in does not automatically verify or endorse every user contribution.

Users should independently verify important information before relying on it.

Community services are not emergency-response channels and should not be relied upon to obtain urgent medical, police, disaster-management or safety assistance.

AFFILIATE AND REFERRAL FEATURES

21. Website Affiliate Relationships

Simhastha.org.in may participate in affiliate, referral, advertising or commercial partnerships.

Where appropriate, the Platform may receive commissions or other compensation when users follow eligible links, make bookings or complete qualifying transactions through third-party partners.

Additional information is provided in our Affiliate Disclosure.

Affiliate compensation does not make the relevant third-party provider part of Simhastha.org.in.

22. User Affiliate or Referral Programme

If Simhastha.org.in allows users to join an Affiliate or Referral Programme, participation is subject to:

  • approval by Simhastha.org.in;

  • these Terms;

  • any separate Affiliate Programme Terms;

  • commission rules displayed in the affiliate dashboard or agreement;

  • applicable advertising and consumer-protection requirements; and

  • applicable tax obligations.

Participation does not create employment, partnership, franchise, agency or authority to act on behalf of Simhastha.org.in.

Affiliates may not describe themselves as employees, government representatives or authorised officials unless specifically authorised in writing.

23. Affiliate Disclosures

Affiliates must clearly disclose their commercial or referral relationship wherever required by applicable law, advertising standards or Platform rules.

Affiliates must not:

  • hide the fact that they may earn compensation;

  • create misleading advertisements;

  • guarantee results or earnings;

  • make false statements about Simhastha.org.in;

  • imply governmental endorsement;

  • use government logos without authority;

  • send unlawful spam;

  • engage in cookie stuffing;

  • generate fake conversions;

  • manipulate referral tracking;

  • create fraudulent accounts;

  • impersonate another person;

  • engage in unauthorised self-referrals where prohibited by programme rules; or

  • use fraudulent traffic or automated methods.

24. Affiliate Earnings

Participation in an Affiliate or Referral Programme does not guarantee earnings.

Commissions or rewards, where applicable, are payable only for qualifying activities meeting the applicable programme rules.

Transactions may be excluded, reversed or withheld where reasonably connected with:

  • cancellations;

  • refunds;

  • chargebacks;

  • duplicate transactions;

  • fraud;

  • artificial traffic;

  • technical manipulation;

  • policy violations; or

  • invalid referrals.

Affiliate participants remain responsible for their own taxes, registrations and statutory obligations arising from compensation received by them.

TRAVEL AND THIRD-PARTY FACILITATION

25. Travel Enquiries and Assistance

Simhastha.org.in may provide travel information, pilgrimage-planning assistance, hotel suggestions, accommodation information or referral facilities.

Unless specifically stated otherwise, Simhastha.org.in acts only as an information, assistance or facilitation platform and does not itself operate the hotel, transport, tour or accommodation service.

Where a user requests assistance and authorises relevant information to be shared, the information may be shared with appropriate Third-Party Providers as described in the relevant form and Privacy Policy.

26. Third-Party Bookings

Contracts for hotel rooms, transportation, tours, insurance or other third-party services are generally between the user and the relevant Third-Party Provider unless Simhastha.org.in expressly states that it is the contracting service provider.

Third parties control their own:

  • prices;

  • availability;

  • quality;

  • booking confirmations;

  • cancellation conditions;

  • refund policies;

  • check-in rules;

  • service standards; and

  • contractual obligations.

Users should review the provider's terms before paying or booking.

27. Third-Party Prices and Availability

Prices, hotel availability, transport availability, schedules and commercial offers can change.

Information displayed on Simhastha.org.in should not be treated as a guaranteed offer unless expressly stated.

The final terms shown by the relevant Third-Party Provider before purchase or booking will ordinarily govern that transaction.

COMMUNICATIONS AND NOTIFICATIONS

28. Service Communications

We may send communications reasonably required to operate your Account or provide a service you requested, including:

  • account verification;

  • password reset messages;

  • security alerts;

  • application updates;

  • Academy progress information;

  • assessment information;

  • certificate notifications;

  • enquiry responses; and

  • important service notices.

29. Optional Updates and Promotional Communications

Where applicable, Simhastha.org.in may offer users the option to receive:

  • Simhastha updates;

  • newsletters;

  • community updates;

  • opportunity notifications;

  • travel updates;

  • partner information; or

  • promotional communications.

Where consent is legally required, such communications will be sent subject to the consent or preferences provided by the user.

Users may modify communication preferences or withdraw applicable consent using available Account controls, unsubscribe functions or by contacting us.

Withdrawal of optional marketing consent will not automatically terminate essential transactional or security communications required for an active Account or service.

PRIVACY AND PERSONAL DATA

30. Privacy Policy

Our processing of personal information is governed by the Privacy Policy and applicable law.

Depending on the services used, information may be collected through:

  • Account registration;

  • profile creation;

  • Community participation;

  • Volunteer Applications;

  • Academy enrolment;

  • assessments;

  • Certificate generation and verification;

  • travel enquiries;

  • affiliate participation;

  • contact forms;

  • communication preferences; and

  • security or technical systems.

The categories of data collected and purposes for which such data is processed should be described in the relevant Privacy Policy or notice.

31. Consent and User Rights

Acceptance of these Terms does not require you to waive any statutory privacy rights.

Where processing requires consent, the relevant consent may be requested separately through the appropriate form, notice, Account setting or other affirmative mechanism.

Where applicable under law, users may have rights concerning:

  • access;

  • correction;

  • completion;

  • updating;

  • deletion or erasure;

  • withdrawal of consent;

  • grievance redressal; and

  • other statutory privacy rights.

The ability to fulfil a deletion request may be subject to information that must reasonably or legally be retained for security, fraud prevention, certificate integrity, disputes, accounting or legal compliance.

32. Information About Other People

You must not provide personal information about another person unless:

  • you are authorised to provide it;

  • you have any required consent; or

  • another lawful basis permits you to do so.

This is particularly important for information relating to children, family members, applicants, travel companions or other third parties.

33. Data Security

We take reasonable technical and organisational steps intended to protect Platform information.

However, no website, server, communication system or internet transmission can be guaranteed to be completely secure.

Users should therefore:

  • protect passwords;

  • avoid sharing authentication codes;

  • avoid uploading unnecessary sensitive information;

  • verify suspicious communications; and

  • notify us promptly of suspected Account misuse.

Nothing in these Terms limits obligations imposed on Simhastha.org.in by applicable data-protection or cybersecurity law.

INFORMATION AND SAFETY

34. Informational Nature of Content

Articles, guides, schedules, maps, cultural information, religious information, safety information, Academy content and other editorial material are provided primarily for informational and educational purposes.

Reasonable efforts may be made to maintain accuracy, but circumstances may change after publication.

Users should independently verify critical information.

35. Event Information

Information relating to Simhastha, including:

  • dates;

  • bathing schedules;

  • routes;

  • road restrictions;

  • entry arrangements;

  • ghats;

  • parking;

  • public transport;

  • crowd-control measures;

  • emergency arrangements;

  • volunteer requirements;

  • temple rules; and

  • administrative instructions

may be altered by the competent authorities.

The latest instructions issued by the competent authority should take priority over information appearing on Simhastha.org.in.

36. Emergency and Safety Disclaimer

Simhastha.org.in is not an emergency dispatch service.

Do not rely on the Website, Community, Academy, notifications or messaging systems as a substitute for emergency assistance.

In an emergency, users should follow instructions from authorised police, medical, fire, disaster-management or other competent emergency personnel and use officially designated emergency channels.

37. Medical and First-Aid Information

Any medical, first-aid, heat-safety, wellness or emergency-awareness information provided through the Website or Academy is general educational information.

It does not replace diagnosis, treatment or advice from qualified medical professionals.

Academy learners must not interpret educational content as authorisation to perform medical procedures for which they are not qualified.

38. Religious and Cultural Information

Religious, historical, spiritual and cultural content may involve traditions, interpretations and beliefs that vary between communities, scholars, institutions and practitioners.

Such content is provided for educational and cultural understanding and should not be interpreted as binding religious instruction or authoritative theological determination.

INTELLECTUAL PROPERTY

39. Platform Intellectual Property

Unless otherwise indicated, original Platform material including:

  • articles;

  • Academy lessons;

  • assessment questions;

  • software;

  • layouts;

  • graphics;

  • branding;

  • designs;

  • databases;

  • certificates;

  • templates; and

  • original media

is owned by or lawfully used by Simhastha.org.in and is protected by applicable intellectual-property law.

40. Permitted Personal Use

Users may access Website content for personal, lawful and non-commercial use.

Unless authorised in writing, users may not:

  • systematically reproduce content;

  • republish substantial content;

  • sell Website content;

  • commercially exploit Academy materials;

  • copy assessment databases;

  • create competing training materials by reproducing Academy content;

  • remove copyright notices;

  • duplicate Certificate templates;

  • scrape protected databases; or

  • use Platform branding in a manner implying affiliation.

Normal sharing of links to publicly accessible pages is permitted.

41. Third-Party Materials

Third-party material may be used where we have a licence, permission, applicable statutory exception, public-domain basis or other lawful basis.

Third-party intellectual property remains the property of the relevant rights holder.

Nothing on the Platform should be interpreted as a transfer of third-party rights to users.

42. Intellectual-Property Complaints

If you believe material available through the Platform infringes intellectual-property rights that you own or are authorised to enforce, you may contact:

[email protected]

Please provide sufficient information to identify:

  • the protected work;

  • the allegedly infringing material;

  • its location on the Platform;

  • your relationship to the rights holder; and

  • reliable contact information.

We may request additional information before taking action.

PROHIBITED USE

43. Prohibited Activities

You must not:

  1. use the Platform for illegal activity;

  2. attempt unauthorised access to accounts, databases, servers or administrative systems;

  3. introduce viruses, malware or malicious code;

  4. interfere with Platform security or availability;

  5. scrape or harvest personal information without permission;

  6. conduct automated mass registration;

  7. manipulate assessments or Certificates;

  8. create counterfeit Certificates;

  9. impersonate Simhastha.org.in staff;

  10. falsely claim affiliation with government authorities;

  11. use the Platform to scam pilgrims or Community members;

  12. misuse member contact information;

  13. send unsolicited commercial messages using Platform information;

  14. exploit vulnerabilities without authorisation;

  15. bypass security or access controls;

  16. reverse engineer protected systems except where applicable law expressly permits;

  17. infringe third-party intellectual-property rights;

  18. publish unlawful or harmful User Content;

  19. manipulate affiliate or referral tracking;

  20. interfere with another user's Account;

  21. use automated systems at a volume that unreasonably burdens Platform infrastructure; or

  22. use the Platform in any manner that exposes Simhastha.org.in or other users to unlawful activity.

MODERATION AND ENFORCEMENT

44. Content Moderation

Where the Platform hosts User Content, we may review, restrict, disable or remove content where reasonably necessary to:

  • enforce these Terms;

  • protect users;

  • respond to complaints;

  • prevent fraud or abuse;

  • protect intellectual-property rights;

  • comply with legal obligations;

  • comply with lawful orders; or

  • protect Platform security.

Moderation does not mean that every submission is reviewed before publication.

45. Suspension and Termination

We may temporarily restrict or suspend an Account or programme participation for reasonable grounds including:

  • suspected fraud;

  • security threats;

  • impersonation;

  • repeated policy violations;

  • Certificate manipulation;

  • affiliate fraud;

  • abusive behaviour;

  • legal requirements; or

  • attempts to compromise Platform systems.

Where appropriate and reasonably practicable, users may contact us to request review.

We may immediately restrict access where delay could create a security, legal or safety risk.

46. Account Closure

Users may request Account closure through available Account functionality or the contact method provided in the Privacy Policy.

Closing an Account may result in loss of access to:

  • saved content;

  • learning history;

  • Community features;

  • affiliate dashboards;

  • application history; or

  • other Account features.

Certain records may be retained where reasonably necessary or legally required, including records relating to security, fraud, transactions, disputes, legal compliance or certificate verification.

THIRD-PARTY SERVICES

47. External Websites and Platforms

The Website may link to or integrate with third-party services.

Those third parties operate independently and may have their own terms and privacy policies.

Simhastha.org.in does not control third-party websites and is not responsible for their independent:

  • availability;

  • cybersecurity;

  • privacy practices;

  • prices;

  • content;

  • contractual performance; or

  • service quality.

A link does not automatically constitute endorsement.

PLATFORM AVAILABILITY

48. Availability of Services

We aim to maintain reliable Platform access but do not guarantee uninterrupted availability.

Services may be temporarily unavailable because of:

  • maintenance;

  • technical faults;

  • hosting problems;

  • network failures;

  • cybersecurity incidents;

  • third-party outages;

  • governmental restrictions;

  • force-majeure events; or

  • circumstances beyond reasonable control.

49. Changes to Platform Features

We may introduce, modify, suspend or discontinue Platform features.

Where reasonably appropriate, material changes affecting existing users will be communicated through the Website, Account, email or another suitable method.

A feature described as free may be changed prospectively, but we will not impose a new charge on a user without displaying the applicable price or otherwise obtaining the user's agreement where required.

WARRANTIES AND LIABILITY

50. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Platform is provided on an “as available” and “as is” basis.

We do not guarantee that:

  • every piece of information will always be complete or current;

  • Platform access will be uninterrupted;

  • every third-party provider will perform satisfactorily;

  • Academy completion will produce a particular result;

  • a Certificate will be recognised by an external organisation;

  • a volunteer applicant will be selected;

  • an affiliate will earn income; or

  • every technical error will be prevented.

Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.

51. Limitation of Liability

To the maximum extent permitted by applicable law, Simhastha.org.in and its owner/operator, employees, contractors, contributors or representatives will not be liable for indirect, incidental, special, exemplary or consequential loss arising solely from use of or inability to use the Platform.

This may include loss arising from:

  • reliance on outdated information;

  • third-party bookings;

  • third-party service failure;

  • missed opportunities;

  • volunteer non-selection;

  • expected affiliate earnings;

  • loss of Account access;

  • user-generated content;

  • external websites; or

  • interruptions outside our reasonable control.

However, nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited, including any non-waivable rights available under applicable consumer or other law.

52. User Responsibility

Users remain responsible for their independent decisions concerning:

  • travel;

  • accommodation;

  • financial transactions;

  • health;

  • safety;

  • volunteering;

  • employment;

  • academic use of Certificates;

  • reliance on Community members; and

  • third-party services.

Users should exercise reasonable care and independently verify important information.

INDEMNIFICATION

53. Indemnification

To the extent permitted by applicable law, you agree to indemnify Simhastha.org.in and its owner/operator against third-party claims, losses or reasonable expenses arising directly from your:

  • unlawful use of the Platform;

  • material violation of these Terms;

  • fraud;

  • impersonation;

  • infringement of third-party intellectual-property rights;

  • unlawful User Content;

  • affiliate fraud; or

  • unauthorised use of another person's information.

This provision does not require you to indemnify Simhastha.org.in for liability caused by conduct for which applicable law does not permit indemnification.

RELATIONSHIP BETWEEN PARTIES

54. No Employment, Partnership or Agency

Use of the Website, Community membership, Volunteer Application, Academy enrolment, Certificate issuance or Affiliate Programme participation does not by itself create:

  • employment;

  • partnership;

  • joint venture;

  • franchise;

  • agency;

  • fiduciary relationship; or

  • authority to bind Simhastha.org.in.

Users and affiliates must not make commitments on behalf of Simhastha.org.in unless expressly authorised in writing.

REPORTING AND GRIEVANCES

55. Reporting Abuse or Illegal Content

Users may report:

  • unlawful content;

  • impersonation;

  • privacy violations;

  • intellectual-property concerns;

  • scams;

  • harassment;

  • fraudulent Certificates;

  • Account compromise; or

  • other Platform misuse

through the contact or grievance mechanism published by Simhastha.org.in.

We may request information necessary to identify and evaluate the reported material.

56. Grievance Redressal

Simhastha.org.in may maintain a designated grievance-contact mechanism for complaints relating to Platform access, privacy, User Content or services.

Where applicable law specifies particular grievance procedures or response periods, the applicable statutory requirements will prevail over any inconsistent provision in these Terms.

Grievance Contact: [email protected]

Where required by applicable law, additional Grievance Officer details will be prominently published on the Platform.

LEGAL REQUESTS

57. Cooperation With Lawful Authorities

We may preserve, restrict or disclose information when reasonably required to:

  • comply with applicable law;

  • comply with a valid legal process;

  • respond to a lawful government or court direction;

  • investigate fraud;

  • protect Platform security;

  • protect users; or

  • establish, exercise or defend legal claims.

Any such processing remains subject to applicable legal requirements.

ELECTRONIC COMMUNICATIONS

58. Electronic Records

By using digital Platform features, you agree that agreements, notices, disclosures, certificates and other communications may be provided electronically where legally permitted.

Electronic communications may include delivery through:

  • Website notifications;

  • Account dashboards;

  • email;

  • SMS;

  • WhatsApp; or

  • another communication method selected or authorised by you.

This provision does not itself constitute consent to optional marketing communications where separate consent is required.

CHANGES TO THESE TERMS

59. Modification of Terms and Platform Policies

Simhastha.org.in reserves the sole right, at its discretion, to modify, amend, update, replace, add to, suspend or remove any part of these Terms and Conditions, Platform policies, rules, programme requirements or related provisions at any time, including to reflect changes in law, Platform functionality, security requirements, business operations, services, programmes or other legitimate operational requirements.

Unless applicable law requires otherwise, Simhastha.org.in may make such changes without providing individual prior notice to users.

The latest version of these Terms will be published on the Website together with the applicable “Last Updated” or effective date. Users are responsible for reviewing the current Terms periodically.

Changes will ordinarily become effective when published on the Website or from any later effective date specified by Simhastha.org.in.

Where a change materially affects a user's rights or obligations, or where applicable law requires specific notice, consent, renewed acceptance or another procedure, Simhastha.org.in may provide such notice or obtain such consent through the Website, user Account, email, SMS, WhatsApp, in-platform notification or another appropriate method.

Continued use of the Platform after revised Terms become effective will constitute acceptance of the revised Terms to the extent permitted by applicable law.

If a user does not agree with revised Terms, the user must discontinue use of the affected Platform services and may request closure of their Account, subject to applicable legal and record-retention requirements.

Nothing in this section authorises Simhastha.org.in to retrospectively remove or restrict any statutory or non-waivable rights available to a user under applicable law.

DISPUTES AND GOVERNING LAW

60. Good-Faith Resolution

Before commencing ordinary civil proceedings, users are encouraged to contact:

[email protected]

and provide reasonable details of the dispute so that an attempt can be made to resolve the issue.

Nothing in this section prevents a person from approaching a competent statutory, regulatory, consumer, judicial or other authority where permitted by law.

61. Consumer and Statutory Rights

Nothing in these Terms is intended to:

  • waive mandatory consumer rights;

  • prevent a valid complaint to a competent authority;

  • waive statutory privacy rights;

  • exclude remedies that cannot legally be excluded; or

  • restrict rights granted by applicable law.

If any part of these Terms conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent of the conflict.

62. Governing Law

These Terms are governed by the laws applicable in India.

63. Jurisdiction

Subject to any mandatory jurisdiction, consumer-protection or statutory rights that cannot legally be excluded, disputes relating to the Platform will be subject to the jurisdiction of competent courts having jurisdiction in Ujjain, Madhya Pradesh, India.

GENERAL LEGAL PROVISIONS

64. Severability

If any provision of these Terms is found unlawful, invalid or unenforceable, that provision will be applied to the maximum extent legally permissible or severed where necessary.

The remaining provisions will continue in effect.

65. No Waiver

Failure by Simhastha.org.in to enforce a provision on one occasion does not constitute a permanent waiver of that provision.

66. Assignment

Users may not transfer contractual rights relating to their Account, Academy progress, Certificate or Affiliate participation without permission where those rights are personal to the user.

Simhastha.org.in may transfer its rights and obligations in connection with a lawful restructuring, transfer of the Website or change of operator, subject to applicable law and privacy requirements.

67. Force Majeure

To the extent permitted by law, Simhastha.org.in will not be responsible for delay or failure caused by circumstances beyond reasonable control, including:

  • natural disasters;

  • floods;

  • fire;

  • epidemics;

  • public emergencies;

  • riots;

  • war;

  • internet disruptions;

  • telecommunications failures;

  • power failures;

  • cybersecurity incidents;

  • government restrictions; or

  • major third-party infrastructure failures.

68. Entire Agreement

These Terms, together with the applicable Privacy Policy, Disclaimer, Affiliate Disclosure, programme-specific rules and other policies expressly incorporated into them, form the applicable agreement concerning use of the Platform.

69. Interpretation

Headings are provided for convenience and do not limit the meaning of these Terms.

Words such as “including” mean “including without limitation” unless the context requires otherwise.

References to law include amendments, replacements and subordinate legislation applicable from time to time.

70. Contact Information

For questions about these Terms:

Website: Simhastha.org.in
Email: [email protected]
Location: Ujjain, Madhya Pradesh, India

Final Acknowledgement

By registering for or continuing to use an interactive Simhastha.org.in service after these Terms become effective, you acknowledge that you have had an opportunity to read and understand these Terms and the policies applicable to the service you are using.

Simhastha.org.in is an independent platform. Registration, learning, certification, community membership or submission of a volunteer interest application through Simhastha.org.in must not be represented as official government registration, appointment or certification unless an official relationship is expressly established and clearly disclosed.